This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.

Important Shopping Tips:

1. Please note if you choose the correct size, if you are not sure, please tell us your specific size and the size you usually wear. Slim-fit dresses are not recommended that you buy a size smaller than your own body!

2. As each person's mobile phone or computer display is different, there will be a slight difference in the color they present. We will try to approximate the color of the original picture as much as possible, please understand!

3. Our dresses are of good quality. You can choose from a variety of styles, as well as the latest fashions! The price is low, here you can spend very little money to buy the original price of several hundred dollars of the dress, we also accept custom, you can send pictures to us, custom dresses do not accept returns and exchanges!

We provide customized services for you, please contact us with the following information:

chest:

waist:

hip:

height:

heel height:

Dress fabric:

Dress Color:

Return policy

As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory resolution.

Please confirm your order (right size, color, style) carefully before you decide to place the order.  All the orders are processed according to your order confirmation, and we are trying our best to satisfy all customers.  We can guarantee only quality items will be delivered.  All orders placed on our website should comply with the policy under any conditions.

1.  Return

–Please kindly contact us for the return at first within 48 hours after receiving the item.  Then you can discuss with us about the issues you are having.  90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.

–The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn.  If there is any dust, dirty spots, change and so on, we shall not offer refund.  For dresses, you also need to pay 30% total amount of order as restock fee.

–We offer FREE REPAIR on your dress!  But the postage to send it back and re-shipping cost to you will be both on your account.

–It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.

–Return shipping charges will be the buyer's responsibility.

2.  Exchanges

Exchanges are only allowed for the items which are defective, wrongly shipped or damaged upon receipt.  All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.

3.  Sizing or Fitting Issues