This product is customized item, which is not eligible for return without reason. Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.

Questions and Answers:

Q: Which size is suitable for me?
A: We can customize the dress for you for free, please choose any size to pay, and then send your bust, waist, hips and total height for me on the chat page, we will customize it for you.

Q: How long does it take to customize a dress?If I need this item with rush,what should I do?
A: We usually need within 10-12 business days to finished customize,you should choose fast shipping,like DHL /UPS/Fedex,it will faster than AliExpress Standard Shipping.

Q: Can the product be exactly the same as the picture shows?
A: Honestly, we can't make the product 100% the same as the picture, but we will do our best to make it more than 95% similar

Q: I want to customize another dress I want（not in store), what should I do?
A: You can send me the pictures of the dress you want and we will give you a quote and an equivalent link to pay.

Q: How can I track my parcel?
A: Aliexpress Standard Shipping: https://global.cainiao.com/
DHL/UPS/Fedex: https://www.17track.net/en

Q: Return & Refund?
A: Full refund if you don't receive your order.
Partial Refund, if the item has serious quality problems.

About Shipping

1. leave message in following condition:
want custom made size color other styles;
tell us the exact date you need the dress;
have other demands in dress details

2. if you want color same as picture, please also leave message to tell.

3. Before ordering, please read this listing carefully and ask all your questions. To send an email We will answer your questions within 24-48 hours. or Please use TradeManager contact me.

5.We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions, and measure yourself carefully.

6.If you want to cancel the order : we accept full refund within 24 hours after you placing the order;

Please keep our company information in your contact file, check our website when you have time or need new products, you will find nice dresses which are fit your market well. Also send us email if you make your own design, we could make according to customers requirement.

Looking forward to work with you!